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Hi-Tech Vs. Hi-Touch: Finding the Balance

16 mrt 2022
Innovation Stage
Technology
Technology is revolutionising the hospitality industry, but how do you find the right balance between high-tech and high-touch? Join our expert panel to unpick how our sector is embracing new digital products to support the guest experience, from convenience and customisation to loyalty, profitability and addressing your staff shortages.
Chairperson
Sander Allegro, Chairman - QL Hotels
Speakers
Ilse Kous, Senior Manager Talent Acquisition - Mews
Josje Vandongen, Head of Innovation - Hotel Management School Maastricht
Valentin Dumonnet, Director of Technology and Innovation - Hotel Okura Amsterdam
Florian Augustin, Chief Commercial Officer / Managing Director Austria - HotelPartner Yield Management

Stream Link

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