Social Business space




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Focused networking sessions for the hotel community

The Social Business Space, in partnership with HotelloTop, is a unique space designed by PTMD where knowledge can be gained and shared. Featuring targeted sessions across both days of the show, these tailored campfire-esque sessions provide a unique mix of presentation and problem-solving for hoteliers.

Built on the foundations of honesty and collaboration, the Social Business Space is a unique opportunity to connect and build long-lasting relationships in the hotel industry, all whilst in a beautifully designed space with complimentary beverages!

Plus, ‘conversation cards’ will be provided so if you’re not sure what you’ll talk about, we’ll give you some helpful questions to get the conversation flowing.

Sessions incLude

Nothing beats direct bookings

 Tuesday 17 March - 11:15 - 12:00
Wednesday 18 March - 11:15 - 12:00

Direct bookings are 12.5% more profitable compared to OTA bookings, even after deducting the costs of paid search and direct booking discounts. What percentage of your business is direct? We invite hoteliers to share tips & tricks together, because nothing beats a direct booking!

Recruitment and Retention: Tackling the Issues

 Tuesday 17 March - 12:30 - 13:15
Wednesday 18 March - 12:30 - 13:15

Hospitality is a hot career, but how do we persuade more top talent to enter the industry? We invite hoteliers to come together to explore the new initiatives, opportunities and incentives hotel owners and operators can offer to staff looking to pursue a career in hospitality.

Hotel as a Social Enterprise

 Tuesday 17 March - 13:45 - 14:30

Surprising opportunities can arise from supporting local businesses, promoting charitable causes and truly becoming part of the community. But more than that, supporting a charity or social cause that’s close to your heart or resonates with your values will also give you a deeper sense of satisfaction, connection and meaning – both personally and for your business. Explore the options for community initiatives - from aspirational to easily attainable – alongside hoteliers who’ve already put them in to practice. 

Can hospitality lead the way to a more sustainable world?

 Tuesday 17 March - 15:00 - 15:45

Conversation moderated by founder of Q-hotel Amsterdam, one of the most sustainable hotels in the world. The hotel is an example project from Xander’s philosophy of “Treating Life Well”, the complete “guest journey” in which independent hotels and traditional chains take responsibility, accountability and ownership. 

Connecting with the Community

 Wednesday 18 March - 13:45 - 14:30

Overtourism is only a matter of perception – what if hotel guests could add value to the local community? Could tourism be a solution, rather than a problem? We will share inspiration and explore ways in which your hotel can invite guests to interact with locals, adding meaning and fun for both.