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On-demand webinars and sessions
Monetizing the five senses through hospitality
Refining the sensory touch-points throughout your guests' experience is not only exceptional service, but a source of revenue and brand extension. Mews explores these opportunities with hoteliers mastering sensory engagement.
Chairperson: Greg Naidoo - Chief Evangelist Officer, Mews
Speakers:
- Roel Ruijs - Director of Operations, The Dylan Amsterdam
- Marc Alofs - General Manager, Botanic Sanctuary Antwerp
- Sander Ejlenberg - Co-founder / Chief experience, Cabiner
OTAs Vs Direct Bookings
With so many access points to book a room at your hotel, the control can sometimes feel out of your hands. Our panel of experts will provide practical tips on exactly how to present yourself online to maximise direct bookings and work with OTA's for full effectiveness. No confusion, nothing too techy, just brilliant intel to help you find the right market balance to improve your bottom line in 2023.
Chairperson: Adam Clarke - VP of Sales and Marketing, RoomRaccoon
Speakers:
- Patrick Brand - Co-Founder and Director of Business Development, Hoteliers.com
- Geert Buskes - Digital marketing strategist, Effecty
- Jamie de Jong - General Manager and Owner, Broeck Oudewater
- Olivier Pernoud, Senior Director - Market Management EMEA, Expedia Group
- Florian Augustin - Chief Commercial Officer, HotelPartner
Revenue Management Misbeliefs Uncovered!
From Autopilot to AI, are you set up for a secure future?
Speakers:
- Florian Augustin - Chief Commercial Officer, HotelPartner
Destination gastronomy: re-designing and re-thinking your F&B offering
F&B in hotels has never had so many challenges, nor has it had so many exciting opportunities. As meal-times and dining options go into disarray, our experts are here to tingle your taste buds with new solutions and concepts delivering profit from the kitchen.
Chairperson: Gijsbregt Brouwer - Leading expert on storytelling and trendwatching in food
Speakers:
- Laurens Jasperse - Executive Chef & Food Consultant, YUST Group
- Valerie Jongeneel - Owner, 'op Oost | boutique hotel & restaurant het Kook Atelier
- Schilo van Coevorden - Executive Chef, The Set Collection
State of the Nation
In this session we'll explore the big picture across Benelux's hotel industry. The last two years have been unprecedented, but how do we move forward? And where to we go from here? Join us to discuss the opportunities, implications and possibilities for you and your hotel.
Speaker:
- Rosianne Kindler, Account Manager Benelux and France - STR- Leader in Data benchmarking, analytics and marketplace insights
Big Brand Thinking: Opportunities in A Post-Pandemic World
In this session we'll hear from three big name brands, from outside the world hospitality. Join us for ideas, inspiration, and to uncover the opportunities for your business.
Host: Thom Roelofs, Project Leader & Freelance Interviewer - Bookboon Publishers
Speakers:
- Jos Kuilboer, Operational Director - Heineken
- Maurits van der Sluis, Chief Operating Officer / Raad van Bestuur - RAI Amsterdam
- John Harris, Vice President of Business Development - Freemotion Fitness
Experience Vs. Transformation: Stand Out from the Crowd
In today's world, consumers are seeking more than just 'experience'. They crave something authentic. Providing your guests with a meaningful stay, presents you with an unmissable opportunity to stand out from the crowd. But how can you connect with them on the most personal level?
Host: Ajay Kapur, Bachelor Program Manager - Hotelschool The Hague
Speakers:
- Michelle Zandbergen, Owner - Hotel Craftsmen
- Bruno Bont, Owner - Hotel Not Hotel
- Niels De Jong, Head of Operations - CityHub
Through The Keyhole: How Well Do You Know Your Guests?
Collecting information from your guests is no longer enough, it's how you translate that information that counts! Join our expert panel as they discuss how hotel businesses of all sizes can manage customer data to optimise the guest experience and boost your bottom line.
Host: Patrick Brand, Co-founder - Hoteliers.com
Speakers:
- Geert Buskes, Owner - Effecty
- Frank Iwema, Founder - Franklyview
- Tonco Tijdeman, Lecturer Information & Communication Management - Hotelschool the Hague
Exclusive articles, interviews, and reports
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The Independent Hotel Show met with Dirk Taselaar, the creator of Lacoly which utilises WhatsApp to enhance guest experience for the hotel guest before, during and after their stay. -
The Independent Hotel Show Team was invited over to the RoomRaccoon HQ in Breda and met with the Founder and CEO, Tymen van Dyl to find out about their mission to empower independent hoteliers across ... -
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When entering Hotel Halbert everything still smells new, Jan Akkermans and Marloes Hemmel's second hotel has just opened its doors. You immediately feel the enthusiasm of the staff in the reception ar ... -
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The European hotel industry is in an interesting position now a couple months into 2023. Different from this time last year, performance has been trending in pre-pandemic territory for some time with ... -
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The Independent Hotel Show Amsterdam team had the pleasure of touring the new Pillows Grand Boutique Hotel Maurits at the Park, located by Oosterpark. With two onsite dining restaurants and cafe, a cl ... -
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Over a coffee in Amsterdam, we chatted to returning IHS exhibitor, Mews to learn out about their evolving mission to serve the independent hotel sector, how their solutions provide unique benefits to ... -
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We recently took a trip to Hotel The Noblemen, a luxury boutique hotel featuring thirteen uniquely crafted rooms, each inspired by historically significant figures of the 17th Century. We had an insig ...
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