With so many access points to book a room at your hotel, the control can sometimes feel out of your hands. Our panel of experts will provide practical tips on exactly how to present yourself online to maximise direct bookings and work with OTA's for full effectiveness. No confusion, nothing too techy, just brilliant intel to help you find the right market balance to improve your bottom line in 2023.

Chairperson: Adam Clarke - VP of Sales and Marketing, RoomRaccoon

Speakers:

• Patrick Brand - Co-Founder and Director of Business Development, Hoteliers.com
• Geert Buskes - Digital marketing strategist, Effecty
• Jamie de Jong - General Manager and Owner, Broeck Oudewater
• Olivier Pernoud, Senior Director - Market Management EMEA, Expedia Group
• Florian Augustin - Chief Commercial Officer, HotelPartner

From Autopilot to AI, are you set up for a secure future?

Speakers:

• Florian Augustin - Chief Commercial Officer, HotelPartner

With a future that's likely to see less staff and increased running costs, automation will play an increasingly important role in helping hotels remain competitive and maximise revenue despite uncertain economic times. Join RoomRaccoon CEO & Founder, Tymen van Dyl to discover how automation can help improve hotel operations and increase revenue in the face of adversity.

Speakers:

• Tymen van Dyl - CEO and Founder, RoomRaccoon Hotel Tech

From top-line to bottom-line revenue optimization – the current possibilities and some of the most recent developments in technology and service.

Chairperson: Michael Kooitje - Co-founder and partner, 2Dutch Hospitality Collective

Speakers

• Florian Augustin - Chief Commercial Officer, HotelPartner
• Joost Keus - Sales Director Benelux & Northern Europe, Mews
• Vassilis Syropoulos - Founder & CEO, Juyo Analytics

Technology is revolutionising the hospitality industry, but how do you find the right balance between high-tech and high-touch? Join our expert panel to unpick how our sector is embracing new digital products to support the guest experience, from convenience and customisation to loyalty, profitability and addressing your staff shortages.

Host: Sander Allegro, Chairman - QL Hotels

Speakers: 

• Ilse Kous, Senior Manager Talent Acquisition - Mews
• Josje Vandongen, Head of Innovation - Hotel Management School Maastricht
• Valentin Dumonnet, Director of Technology and Innovation - Hotel Okura Amsterdam
• Florian Augustin, Chief Commercial Officer / Managing Director Austria - HotelPartner Yield Management

Smart technology has transformed our home environment in recent years, and now the hotel industry is quickly adapting to provide guests with a 'better than home' experience. From in-room voice assistants to facial recognition, casting devices to smart controls, our expert panel will deep dive into how technology is changing the hospitality landscape.

Host: Sander Allegro, Chairman - QL Hotels

Speakers:

• Annette Lunter, Owner - Snoozz Hotels
• Kaj Beetsra, Owner - Innovation in Motion
• David Kijlstra, Co-Founder - Your Rocket Fuel

Webtools have levelled the playing field for hoteliers when it comes to competing for bookings online, enabling savvy businesses to get more direct bookings and save on commission. But, how do you know what is most effective? And how can you ensure that your website is working as efficiently as possible?

Host: Geert Buskes, Owner - Effecty

Speakers: 

• Seid Dado Ljumanovic, Group Director, Digital Media & CRM - Sircle Collection
• Patrick Brand, Co-founder - Hoteliers.com
• Pauline Verhoef, Director of Marketing & Communications - EHM group

It's more important than ever for hospitality businesses to operate efficiently, maximise profits and reduce waste. In this session, DigiTally's Patrick McDermott will run through how simple and easy-to-use tech tools can make a huge difference to the bottom line.

Speaker: 

• Patrick McDermott, CEO - DigiTally