Future Hotel Trends

As experience hungry travellers continue to seek greater worldliness, hoteliers need to adapt and explore new opportunities to feed this hunger. Join a new breed of travel company, redefining the hotel landscape to deliver authentic and enriching adventures for each and every guest.

Speakers:

• Adam Sebba - CEO, The Luminaire

Join our Ambassador Vincent van Dijk and Show Manager Mieke Berkers as they break down luxury and hospitality trends across the hotel market, with case studies and consumer insights, combined to help you understand and grasp business success in the years ahead.

Speakers:

• Vincent van Dijk - Trend Forecaster and Partner at HBMEO and Editor In Chief at Press for Champagne
• Mieke Berkers - Event Manager, Independent Hotel Show Amsterdam

This presentation will tell you some insights on the story of the recovery. After the deepest crisis the sector has faced, Travel & Tourism is trending upwards. Not only has tourism recovered at extraordinary speed, but companies are also working hard to transform the sector and win back travellers with new products, technologies and investments in sustainability. While the urge to explore is typically universal, our habits generally are not. The way we travel is constantly changing, and 2022 was no exception. The demand for travel is increasingly stronger than ever – now the rest is up to us.

Speakers:

• Fleurine Mijinke - Partner Travel & Hospitality, Deloitte

Samantha of STR will take you through the current state of affairs in hotel performance around Europe with a deep-dive into Benelux and Germany. She will cover the performance of independent hotels compared to branded properties, look at recovery in 2023 vs last year & 2020, as well as cover future occupancy on the books & performance projections.

Speakers:

• Samantha Mardkhah - Regional Manager Northern & Western Europe - Hotels - STR - Leader in Data benchmarking, analytics and marketplace insights

This active session takes you on a tour of the differences in generations. How do they view life, how do they look at the world, how do they behave and how do they prefer to communicate? Prepare to grasp new tools and ideas to better understand generational differences and their suprising similarities.

Speakers:

• Viona Terleth - Happy Business Officer, Happy Millennials
• Wendy Naerebout - Happy Human Officer, Happy Millennials

Transportation has not seen a revolution in over a hundred years. A group of students from the Delft University of Technology joined together and founded Delft Hyperloop in 2016. Delft Hyperloop is developing a climate-neutral, scalable hyperloop system, becoming the fifth mode of transportation by reaching speeds over 1000 km/h which is more energy efficient, environmentally friendly, and convenient than airplanes. Discover more about the future of travel with Team Captain Umika Bhagole.

Speakers:

• Umika Bhagole - Team Captain, Delft Hyperloop

The COVID-19 crisis has caused consumers everywhere to change their behaviors, rapidly. Behavioral science tells us that identifying consumers' new beliefs, habits, and 'peak moments' is central to adapting services and introducing new booking models. This session will explore post-pandemic traveller demands and how loyalty is being redefined.

Host: Ajay Kapur, Bachelor Program Manager - Hotelschool The Hague

Speakers: 

• Erwin de Graaff, Vice President Operations managed hotels Benelux - Accor
• Marc van der Hulst, Industry Manager Travel - Google
• Henry Robben, Professor of Marketing - Nyenrode Business Universiteit

In this session we'll explore the big picture across Benelux's hotel industry. The last two years have been unprecedented, but how do we move forward? And where to we go from here? Join us to discuss the opportunities, implications and possibilities for you and your hotel.

Speaker: 

• Rosianne Kindler, Account Manager Benelux and France - STR- Leader in Data benchmarking, analytics and marketplace insights

In this session we'll hear from three big name brands, from outside the world hospitality. Join us for ideas, inspiration, and to uncover the opportunities for your business.

Host: Thom Roelofs, Project Leader & Freelance Interviewer - Bookboon Publishers

Speakers: 

• Jos Kuilboer, Operational Director - Heineken
• Maurits van der Sluis, Chief Operating Officer / Raad van Bestuur - RAI Amsterdam
• John Harris, Vice President of Business Development - Freemotion Fitness

In today's world, consumers are seeking more than just 'experience'. They crave something authentic. Providing your guests with a meaningful stay, presents you with an unmissable opportunity to stand out from the crowd. But how can you connect with them on the most personal level?

Host: Ajay Kapur, Bachelor Program Manager - Hotelschool The Hague

Speakers: 

• Michelle Zandbergen, Owner - Hotel Craftsmen
• Bruno Bont, Owner - Hotel Not Hotel
• Niels De Jong, Head of Operations - CityHub

Smart technology has transformed our home environment in recent years, and now the hotel industry is quickly adaptinjg to provide guests with a 'better than home' experience. From in-room voice assistants to facial recognition, casting devices to smart controls, our expert panel will deep dive into how technology is changing the hospitality landscape.

Host: Sander Allegro, Chairman - QL Hotels

Speakers: 

• Annette Lunter, Owner - Snoozz Hotels
• Kaj Beetsra, Owner - Innovation in Motion
• David Kijlstra, Co-Founder - Your Rocket Fuel

Gone are the days where creating an appealing and memorable hospitality environment was just about aesthetics. Join industry professionals at the forefront of sensory design as they discuss the importance of addressing all five senses to create a truly unforgettable experience.

Host: Neil Wease

Speakers: 

• Robert Westerveld, MUURBLOEM Design Studio - Lead Interior Designer
• Roelfien Vos, Owner and Interior Designer - Roelfien Vos Interior Design and Architecture
• Gerrit Vos, Creative Director and Owner - Workshop of Wonders

IGD delivers a data-driven session shining light on the trends for 2022, plus demonstrating what operators should be paying attention to and leveraging for success in the coming year.

Speakers: 

• Nicola Knight, Senior Analyst - IGD
• James Walton, Chief Economist - IGD

2022 is the year of connected, mobile-friendly websites, social discovery and online review management. Join us to learn how you can use emerging technologies to help your brand grow.

Speaker: 

• Meela Leino, Marketing Manager - Verse

For the foreseeable future, the issue of air quality is going to be a long term consideration for any large indoor venue. Join Keith Frein of Sterilumen, as he explains the issues to be aware of in this field, shares high risk points of concern and discusses potential technological solutions which are already paving the way for hospitality venues and hotels across Europe.

Speaker: 

• Keith Frein, VP of International Sales - Sterilumen