Alcohol Consumption - Serving & Sampling
The consumption of alcohol within the halls during build-up and breakdown is not permitted. Alcoholic drinks will not be available from the catering outlets within the halls during these times.
Further guidelines on Alcohol Sampling can be found under Sampling. If you intend to serve Alcohol as Hospitality, please see the information under Catering – Stand Hospitality.
Badges & Passes
No one will be allowed access to the halls without registering, whether exhibitor, contractor or visitor. This applies at each point of entry to the venue.
- Build-up & Breakdown
During the build-up and breakdown periods, RAI Amsterdam is only accessible with a valid access badge. This applies to anyone; exhibitors, stand builders and suppliers. This policy is implemented in order that the venue know exactly who is present in the RAI and can act appropriately should an emergency arise.
Exhibitors, stand builders and suppliers can obtain an access badge by registering here.
After registering, you will receive a QR code via email to collect and print your badge onsite using the RAI Scan & Go systems (nearest one is located at loading door 8.6 into Hall 8). By scanning the QR code at the distribution point by Hall 8 loading door 8.6, you will immediately receive your access badge. If you need to order an access badge onsite, then this is also possible but may result in waiting times, please visit the Loge P5 next to Hall 8. (see location on plan here).
For questions about build-up and/or breakdown registration, contact RAI Security on +31 (0)20 549 3006 or badgecentre@rai.nl.
- Open Period
Exhibitor Badges will be computer generated by our registration company LiveBuzz, you can register for these through your Exhibitor Zone homepage. You will receive the badges via email to print them out.
The badge will carry your individual name as well as the company name. The badges are for security and identification purposes and give exhibitors access during the open period only. For access during build-up and breakdown, access badges need to be ordered, see above for further details.
Please remember to order badges for any temporary staff you are employing to work on your stand.
- Vehicle Passes
Vehicle passes are NOT provided by the Organisers for this event. HOWEVER – if your vehicle is above 2.7m height, it is essential that a slot is booked using Voyage Control – RAI Logistics Management System (RLMS) to access P5B unloading/ loading area – live 8am from Friday 14 February. Once you have registered, you will automatically let through. Please note, booking is NOT REQUIRED for smaller vehicles < 2.7m height, who will need to unload/ load via P1/2/3 to unload/ load for Hall 8. Please also see Delivery of Goods.
Banking Facilities
The closest ATM is located across the street from the RAI complex at the Albert Heijn .
Business Centre
The RAI Business Centre is located in the Passage below the Elicium (accessible via Entrance D, take the escalator down).
The RAI Business Centre offers exhibitors a wide range of services such as:
- Internet workspaces
- Computer and office equipment
- Package service
- Printing, copying, scanning, laminating, binding and various other products and services
The Business Centre is open Monday – Friday from 0900– 1400hrs and during weekends depending on the event. Outside of these times, orders can be placed by phone or email. The ordered items will be delivered at your convenience.
RAI Business Centre:
T: +31 (0) 20 549 1602
E: rai@fossamedia.nl
Breakdown Procedures
Breakdown Period:
Wednesday 12 March 1730 – 2200 hrs
Thursday 13 March 0800 – 1600 hrs
Vehicles:
- Larger vehicles > 2.7m height must book a time slot in advance via Voyage Control – RAI Logistics Management System (RLMS) to access P5B unloading/ loading area - live 8am from Friday 14 February. This system ensures you can collect exhibits straight away without delays onsite. Please ensure you have printed your Vehicle Pass to speed up the process.
- Vehicles less than 1.9m height must park in P1/2/3 and load from Hall 8. Vehicles under 2.7m but above 1.9 must park in P4. Parking is free during Breakdown, you will need to scan your RAI Access Badge barcode upon departure to exit the car park.
- Early time slots will be given to vehicles less than 8m long until 1900hrs on Wednesday 12 March. After this time, larger vehicles will be able to book. Vehicles more than 8m long should plan to load on Thursday 13 March as space may be limited on Wednesday 12 March.
- When loading time is expired a tow-away policy will apply at the expense of the drivers. Please read the Traffic Regulations detailed in your vehicle booking confirming email.
General Information:
- All persons accessing the hall during Breakdown must have a valid RAI Access Badge.
- The exhibition closes at 1700hrs on Wednesday 12 March and the hall will remain open until 2200hrs. Contractors will not be allowed onto the exhibition floor until all visitors have cleared the building and it is safe for breakdown to commence (approximately 1800hrs).
- Under no circumstances are exhibitors permitted to remove any goods from their stand or commence breaking down their stand before the Exhibition closes.
- Trolleys must not be used inside the hall until all visitors have cleared the building.
- Shell scheme exhibitors must remove all product, graphics and furniture by 2200hrs in order to facilitate the dismantling of the stands. If for any reason it is not possible for you to clear your stand by this time please contact the Organisers to discuss the possibility of storing goods overnight.
- Do not bring vehicles to the hall until good are packed and ready to load.
- Power supplies to stands will be switched off 15 minutes after the show closes, unless an extension is specifically requested. Please contact exhibitorservices@rai.nl before the build-up.
- We recommend that you do not leave your stand or any items unattended during the breakdown period as this is a “high risk” time for security. If possible, work in pairs, to avoid this. All portable exhibits, valuable items and any graphics or artwork required for future use should be removed from the hall as soon as possible.
- Exhibitors are encouraged to take anything valuable with them. Exhibitors who leave any exhibits or valuables on their stand during the first night of breakdown are strongly advised to arrange for a security guard to man their stand until the exhibits and valuables are removed from the hall.
- Security will be in operation in the hall, but exhibitors and their staff are advised to take every precaution in safeguarding their exhibits and other valuables at all times during the breakdown.
- Exhibitors are reminded that although the Organisers take every precaution to ensure the safety of the Exhibition, the Organisers, the venue nor any of their contractors can take responsibility for losses or damage that occur during the breakdown period.
- Please co-operate with the RAI Traffic Marshals – they are there to help!
Car Parking
The RAI has over 3,200 parking slots within the multi-story car park. With 20 slots for electric charging and 30 for disabled parking. Entry to the car park is from 06:00 – 24:00hrs and exit 24/7. The main entrance to the parking garages is P1/2/3/4 which have a height limit of 1.9m, except P4, which is max. 2.7m.
The rate is € 5.50* per hour with a maximum of € 33.00* per day. If you pre-book your space in advance you can buy your day ticket online for €26.00* (Cars & small van P1-P4). *please note that these costs were correct as of October 2024 and are subject to 2025 increases*
Trailers and vehicles > 6mL are not allowed in the car park, please speak to the traffic attendants at P5 who will direct you to parking. Lorry < 6 meter €80,00 per day, Lorry > 6 meter €160,00 per day excl VAT. *please note that these costs were correct as of October 2024 and are subject to 2025 increases*
Please note during build up and breakdown parking is free but there is a charge during the open show days. Please click here for further information and to pre book your parking.
After 11pm no freight traffic allowed
Catering Outlets
The following catering facilities will be operating on the last day of Build-up (Monday 10 March). In addition, there are a wide range of cafes and restaurants within walking distance of the hall throughout the RAI complex.
- Park Terrace 0900 – 1700hrs
The following catering facilities will be operating during the Open Days:
- Park Terrace 0800 – 1700hrs
Catering - Stand Hospitality
Exhibitors are not permitted to sell food or drink from their stands.
If you wish to provide hospitality on your stand, you must obtain the food and drink from the RAI Catering. This relates to Hospitality ONLY and does not affect sampling of your own products – see requirements and conditions under Sampling.
The RAI Catering are able to provide a range of items for exhibitors to order. If you have specific catering requirements or wish to book stand hospitality, order online via the RAI Webshop. If you have any queries, contact the RAI on exhibitorservices@rai.nl or +31 20 549 19 28.
If, in the opinion of the RAI, an exhibitor contravenes sampling sizes or provides food and drink to visitors as hospitality that has not been purchased from the RAI Catering, they reserve the right to charge the exhibitor the corkage or concession fees. Please contact exhibitorservices@rai.nl in order for them to provide a customised proposal relevant to your circumstances, this is dependent on the type of product/ item you wish to offer visitors and the volume/ quantities. Please note, concession/ corkage fees do NOT apply to sampling of your own product, unless you wish to serve larger than sample sizes.
Where an exhibitor wishes to utilise their own caterer or suppliers for the purposes of hospitality then there will be a concession or corkage fee levied, the charge would be determined by the scale of the activity taking place. If exhibitors wish to bring a single serve coffee machine for the purposes of stand hospitality or if exhibitors require a food or drink item that the RAI Catering cannot supply and therefore wish to bring their own supply, then please contact the RAI on exhibitorservices@rai.nl or +31 20 549 19 28 to check the charges which apply by providing more information on your circumstances and stand activities.
Children
No one under the age of 16 is allowed into the exhibition hall during build-up or breakdown. There are no exceptions to this rule.
Cleaning/Waste Disposal
All gangways and common areas within the exhibition hall will be cleaned overnight.
You and your contractor are responsible for removing and disposing of excessive waste from the exhibition hall. Waste materials (e.g. carpet, carpet tape, construction materials, flooring, furniture, food waste and pallets) MUST NOT be abandoned onsite. Click here for our waste policy and advice.
All waste, except small quantities of general litter, produced by your stand must be removed from the venue at the end of the end of the event. Any costs incurred for the disposal of any large items, such as boxes of literature, carpet and stand fitting materials will be passed to you or your contractor.
Stand Cleaning
Only Shell Scheme exhibitors have a basic cleaning service included in their package, stands will be swept or hoovered overnight. Should Space Only exhibitors wish for their stands to be cleaned then please order this via the RAI Webshop.
Cleaning excludes the wiping down of shelves, cabinets, exhibits, seating and any other surfaces. Please note the cleaners do NOT mop floors. Please contact the RAI Cleaning Services direct if you have any special cleaning requirements, such as window/glass cleaning or scrubbing of vinyl floors.
RAI Cleaning Services
T: +31 20 549 19 28
E: exhibitorservices@rai.nl
It is important that exhibitors clean their own respective stands, throughout the tenancy. Exhibitors should be responsible for supplying their own cleaning products and hand sanitisers and have appropriate safety data sheets with completed COSHH assessments for products used.
If you have a locked area on the stand - office or kitchen – that requires overnight cleaning, please leave a DUPLICATE key in the Organisers Office that will be retained for the duration of the show.
Cloakroom
The cloakroom is located in Entrance F, downstairs on level 0. Please note the cloakroom does not accept cash, only card payments, Contactless and Apple Pay. It will be operational during show days at the following times:
Tuesday 11 March 08:00 - 19:30
Wednesday 12 March 08:00 - 17:30
The costs for the cloakroom are jacket/ coat €2 and suitcase/ bag €4
*please note that these costs were correct as of October 2024 and are subject to 2025 increases.
During the open period please ensure your stand is manned throughout the day and all exhibits remain on display during the published open hours. In order that no discourtesy is shown to last minute visitors, we ask that no dismantling of any displays or exhibits commences before 1730hrs on Wednesday 12 March.
Delivery of Goods
Please ensure that a representative of your company is onsite to receive and sign for deliveries. The Organisers are unable to sign for goods on your behalf. This is particularly relevant if you should decide to use a courier to deliver goods, who will often not leave them unless they have a signature.
If any deliveries arrive before the first day of tenancy Sunday 9 March at 0800hrs, they will be turned away and may not be re-delivered in time for the show open.
If you are making deliveries during the open days of the exhibition, these can only be made between 0800 -0900hrs before the exhibition opens. Hand carriable items can be delivered any time via P1/2/3/4 car parks with access to Hall 8.
Please note the RAI Amsterdam cannot take responsibility for any deliveries.
Delivery of Goods – Vehicle AccessLarger vehicles above 2.7m height delivering goods to the RAI Amsterdam, whether contractors or exhibitors, must book an unloading/ loading slot via Voyage Control - RAI Logistics Management System (RLMS) to access P5B unloading/ loading area – live 8am from Friday 14th February. Please note, booking is NOT REQUIRED for smaller vehicles < 2.7m height, who will need to unload/ load via P1/2/3 (<1.9M) /P4 (<2.7m) to unload/ load for Hall 8.
For booking guidance, please click here.
Create an account, input your stand and vehicle details then choose your time slot:
- If you don’t know your vehicle or driver details, you can add these in at a later date
- Print your Vehicle Pass and display it in the vehicle. Alternatively, you can show your vehicle pass on a mobile device and the traffic marshals will write you a pass to display.
All vehicles will need to be moved after their allocated time.
After 11pm no freight traffic allowed.
Delivery of Goods – Freight Forwarding
Exhibitors, especially (but not limited to) those with goods coming from overseas, are strongly advised to use the services of our official freight forwarding company, see contact details below.
ILS offer a door-to-door service, collecting your exhibits/ stand material from your premises anywhere in the world for direct delivery to your stand. They are also the only contractor who can provide forklift services in the hall.
ILS can arrange, under cover of a special customs bond, for exhibits to enter the country without deposit of duty.
Ian Hickman
ILS (International Lifting & Shipping)
T: +44 (0)247 633 7955
Click here for Logistics Live & ILS order form (password IHS2025)
During Build-up and Breakdown an ILS Enquiry Desk will be located inside the vehicle door and will be manned from 0800-1800hrs.
All exhibits and materials must be delivered carriage paid to the exhibitor at the stand. The goods should be clearly marked with your company name, stand number and a contact/ mobile number in case of any issues:
Attn: (your company name and stand number)
Independent Hotel Show Amsterdam
Hall 8
RAI Amsterdam
Europaplein 24
1078 GZ Amsterdam
*Please include your contact/mobile number
Dilapidation / Damage to Hall
Please remember that you are responsible for making good any damage caused to the fabric of the exhibition buildings – by you, your agents or contractors. It is in your own interest to satisfy yourself as to the condition of your stand site before the building of your stand and after its clearance.
Disabled Access
People with an official European parking card for the disabled (GPK) can use these special parking spaces, which are located close to the exit of the building. People with disabilities pay the normal RAI parking rate. You cannot book a parking space for people with disabilities. The RAI has several of these spaces. Should they be occupied, a parking attendant will help you find the best possible spot.
Visitors with an official 'disability card' can park either in P3 or P4 which are closest to Hall 8 and all with disability access. The rate is € 5.50* per hour with a maximum of € 33.00* per day. If you pre-book your space in advance you can buy your day ticket online for €26.00* (Cars & small van P1-P4). *please note that these costs were correct as of October 2024 and are subject to 2025 increases*
If you have any further car parking queries, please contact raiparking@rai.nl
RAI Amsterdam is accessible for people using a wheelchair. Elevators and disability toilets are available. The aisles at the show floor are spacious and the surface is flat. Each stand holder is responsible for making sure that all their services and products can be equally demonstrated to a disabled person as to an able-bodied person.
Wheelchairs are available on loan. A reservation is needed and can be made by sending an email to ReceptieRAID@rai.nl and provide the RAI with the following information:
- Name, address and city
- Date and time of your visit to RAI Amsterdam
- A valid ID is mandatory
Borrowing a wheelchair is free, however the RAI do ask for a cash deposit of € 50.00. The cash deposit will be returned upon return of the undamaged wheelchair. A valid ID is required upon collection.
Discrimination
The meaning of ‘disability’ is ‘a person that ‘has a physical or mental impairment which has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities.’
Discrimination is when a person with a disability is treated less favourably than others would be treated and that this treatment in question relates directly to their disability and it cannot be justified. Please note that it is unlawful to discriminate against a disabled person in refusing to provide, or deliberately not providing, to the disabled person any service which is offered or provided to other non-disabled persons. This also relates to the standard of service which is provided to the disabled person or the manner in which it is given.
Stands must be designed in a way as to not discriminate against disabled visitors; this would include, among other things, access to displays, literature, hospitality areas and meeting rooms.
For further information and guidance on discrimination and the Equal Treatment Law, please click here.
Event Support Team
You will have onsite support from a dedicated member of the Montgomery Events team for your area of the floor who will make themselves known to you on Monday 10 March. The EST are there to help you in any way they can. Alternatively, you can contact the Organisers Office directly on +31 6 53288373 (during hall open hours) if you require assistance.
Filming
If you arrange for any filming on your stand, you must inform the organisers as there are regulations which will need to be followed.
First Aid
The nearest First Aid Post is located downstairs in Hall 8 in Entrance F. If you require non-urgent First Aid assistance, the RAI Control Room can be contacted on +31 20 549 1930 from an external line or mobile device. A qualified First Aider will be dispatched directly to any accident area if required.
Medical Emergencies
In cases of a medical emergency call +31 20 549 1234 from an external line or mobile device, giving exact location of the casualty and details of injuries sustained. Do not under any circumstances call the ambulance services direct. By involving RAI Amsterdam, they can co-ordinate the ambulance staff and due to their knowledge of the hall, can direct them to venue and site of accident correctly and quickly.
Floor Loading
The floor of hall 8 has a maximum loading of 3000kg/m2
Gangways
Emergency gangways will be in operation during the build-up and breakdown of the exhibition. These must remain completely clear at all times. A detailed plan of which gangways are affected are shown on the Site Locations Plan.
During the Open Period under no circumstances should any part of your stand, furniture, or exhibits etc. project beyond the boundary of your stand. Exhibitors should only work within the confines of their stand. Doors or windows must not open outwards onto a gangway.
The exhibitor should not engage in any activity or employ any person or device that tends to create unreasonable congestion in the gangways in the opinion of the Organisers.
Gratuities
Neither RAI Amsterdam staff nor contractors’ personnel are permitted to accept gratuities for services rendered or service to be rendered. Please notify the organisers if any personnel solicit gratuities.
Hanging Signs/ Rigging
Advertising banners are NOT ALLOWED under any circumstances. However, drop wires may be permitted for lighting rigs or stand construction but only with written permission from the organisers. Please forward proposed plans before committing to any costs.
Hotel/ Travel
RAI Hotel Services have been appointed as our accommodation agency to help you book your accommodation. They offer a free service and have extensive knowledge in helping both exhibitors and visitors find the perfect accommodation. We recommend you book earlier (asap) to avoid disappointment.
To check availability, rates and book online click here. For large bookings, you can contact hotelservices@rai.nl for assistance.
Insurance
Stand contracts with Montgomery Group require all exhibitors to have a minimum level of insurance cover of £5million or (or equivilant) in order to participate at the show
Exhibitors who do not currently have the required cover may wish to buy insurance from Arachas. Exhibitors without cover are under no obligation to purchase the required cover in this way and we are not recommending you use Arachas.
If you wish to purchase insurance through Arachas, please contact nicolenolan@arachas.ie or call +35312135000 to request a quotation.
Please note that, as the main contracted stand-holder, you are responsible for any loss, damages, claims, etc arising out of your stand and the activities of any stand-sharers at the Exhibition.
If there are other Companies sharing your stand, it is in your interest to ensure that they too hold adequate insurance cover.
Lead Scanners
As an exhibitor at a Montgomery Group event, you will receive a free scanner included in your stand that allows you and your team to scan, store, and export lead data.
If you have any questions or require any assistance with this, please contact exhibitors@livebuzz.co.uk.
Licences (Music)
If you intend to play pre-recorded background music or have live music on your stand during the course of the exhibition, you are required by law to obtain music licenses. You will need to register with Buma Stemra. Hazardous noise levels can be described as those that exceed 60dBA, this is the limit the Organisers allow. Although should neighboring stands complain the Organisers have the right to stop the music/ sound however loud it is.
Lost Property
Any lost property found should be deposited to the Organiser’s Office in the first instance. This will be stored until the end of our tenancy (Thursday 14 March 1600hrs). After this time, the RAI will post them on iLost to be claimed and will only temporarily hold onto items for approx. 6 months, after which they will be disposed of.
Anyone wishing to trace lost property can contact RAI Amsterdam Lost & Found on +31 (0)20 549 1212, or try searching the Lost & Found portal - https://ilost.co/nl/org/rai-amsterdam
Noise
Exhibitors showing films, creating excessive noise or using audio visual aids that disturb adjacent exhibitors will be asked to reduce the sound to an acceptable level (a maximum of 60dB at the edge of your stand). If this is not complied to the satisfaction of the Organisers, they will be asked to cease such activities in the interest of the overall exhibition.
Organisers Office
The Organisers Office is located in Hall 8 in rooms F101-102. This will be manned each day during the build-up, open and breakdown periods from 0800 – 1800hrs.
Organisers Office contact number onsite: +31 6 53288373.
*Please do not call this number before the show tenancy - 0800hrs on Sunday 9 March. If you have any operational queries prior to this time, please contact Sophie Wood on +44 (0)20 3292 0555.
Raised floors and Ramps
It is mandatory for all exhibitors to include a ramp when incorporating a raised floor within their stand. Please note that when ordering a raised floor via the RAI Webshop, you will also need to contact RAI Exhibitor Services also to arrange for the inclusion of a ramp. Please note that this will be an additional cost.
It is recommended that for stands 12 m2 or smaller, that a ramp is not included as it will takes up too much space of the total stand and therefore could become dangerous especially if a storage room has been included – please see below:
Sampling
If you intend to offer visitors the opportunity to sample your products, please complete the compulsory Health & Safety Declaration and Risk Assessment form indicating ‘yes’ to sampling and/ or ‘yes’ to Alcohol Sampling (if applicable). On this form you will be asked what food/ drink you intend to sample, please provide this information in order for us to send you specific information and regulations in relation to your sampling activity.
RAI Catering have made the following dispensation about the sampling of exhibitor’s products. Exhibitors may give away tasting samples of their products subject to the following conditions, no larger than:
- Soft & hot drinks 50ml/ 5cl
- Alcoholic Drinks
- Spirits or similar 20ml/ 2cl
- Wine/Champagne or similar 50ml/5cl
- Beer?Cider or similar 75ml/7.5cl
- Unwrapped Food 'bite size portion'
- Individually wrapped items 'bite size portion'
In addition, the following conditions apply:
- Cooking is not permitted at the show
- All sampling must be contained within the stand.
- You will need to make sure that your stand staff comply with the Food Safety Requirements and EU General Food Law governing the handling and sampling of food/ drink product.
- Allergen Requirement - allergen information specific to the food/drink being sampled must be available on the stand upon demand.
Click here for an Allergen Information Template
Click here for information on Allergens
Click here for the Official European Commission website on Allergen Guidance for Food Businesses
Alcohol Sampling Information
You can only supply samples of alcohol that are your own product or that of a stand sharer. In compliance with current legislation, serving of alcohol as samples must comply with the restricted measurements and maximum quantities per person as outlined on the Alcohol Sampling Form.
All stand holders serving/ sampling alcohol must notify the Organisers by indicating ‘Yes’ to Alcohol Sampling on the compulsory Health & Safety Declaration form. Please take note of the restrictions and conditions on the form which must be strictly adhered to.
For more information please visit https://business.gov.nl/regulation/serving-alcohol-under-licencing-and-catering-act/ or contact RAI Exhibitor Services on exhibitorservices@rai.nl if you have any queries.
Security
Security will begin at 0800hrs on Sunday 9 March.
Exhibition halls are vulnerable places, particularly during the build-up and breakdown periods. Please take a few moments to consider how you can look after your products and belongings whilst onsite.
Exhibitors requiring additional security guards on their stand can book this online via the RAI Webshop or contact RAI Amsterdam Security on exhibitorservices@rai.nl.
Security advice for exhibitors
- Do not leave cash, handbags, mobile phones, valuables, etc. in unlocked drawers, cupboards or on exhibits on the stand. Do not leave wallets or purses in unattended jackets or coats.
- Do not ask neighbours to look after the stand, as they may get too busy with their own.
- Exhibitors should arrive prior to the official opening time and not leave their exhibition stand at night before all visitors are clear of the show.
- Check all lockable desks and cupboards before leaving the stand.
- Never leave the stand unattended.
- Any exhibitor with small valuables which they wish to leave on the stand, should provide themselves with a lockable cabinet or other safe storage area.
- Do not lock goods away in hired cabinets on breakdown evening. The furniture contractor will be collecting these items on Thursday evening.
- Please note that build-up and breakdown days are high-risk periods. Ensure the stand is manned at all times. Do not leave the stand unattended to get your vehicle.
- Please report anything of a suspicious nature immediately to the Organisers Office onsite.
- Please do not hesitate to check with the Organisers on any security problems or queries.
- If you find something is missing notify the Organisers Office and the Security department immediately, giving all relevant information.
Special Exhibits or Activities
Please note any company intending to exhibit the following: any engine driven vehicle, balloons, water features, or have activities on the stand not previously covered in this manual, must advise the Organisers in writing as special rules and regulations and licensing arrangements may apply.
For example, balloons may be used as part of the stand display. However, the topside of the inflated balloon must not exceed the stand build height limit, please see information under Height Restrictions. It must not under any circumstances be released into the roof. Exhibitors are liable for any charges incurred whilst retrieving, or damage caused by, loose balloons. Permission must be granted by the Organisers.
Stand Sharers
It is essential that we know if, and how many, companies are sharing a stand. The stand holder is responsible for advising the Organisers of any company sharing their stand. Please contact your Account Manager or any other member of our Commercial team – see Team Contacts and
If sharers are not registered with us, they will not appear on the website OR be listed on the Show Map.
Storage (Packaging)
If you wish to store packing cases for the duration of the exhibition, contact our freight forwarding agent – International Lifting & Shipping (ILS).
On no account should exhibitors store product or empty packing cases behind their stands as this presents a fire risk. Offending items are liable to be removed and destroyed without warning. All product storage, for the duration of the show, should be contained within the stand area. Alternatively, exhibitors can re-stock their stand each morning between 0800 - 0900hrs.
We are not able to offer accessible secure product storage for the open period of the exhibition.
The venue cloakroom will open from 0800 – 1930hrs on Tuesday 11 March and 0800 – 1730hrs on Wednesday 12 March. Please note the cloakroom does not accept cash, only card payments, Contactless and Apple Pay. The cloakroom will accept coats and personal items/ belongings only. The cloakroom staff will not be permitted to take products or storage containers.
The costs for the cloakroom are jacket/ coat €2.13 and suitcase/ bag €4.26
*please note that these costs were correct as of October 2024 and are subject to 2025 increases.
Sustainability
Everyone is talking about ‘Going Green’ and becoming a sustainable business, but what are people actually doing about it? Beginning to ‘Green’ your stand is easier than you think and all you have to do is start thinking and then practicing the 3 R’s:
REDUCE RE-USE RECYCLE
REDUCE the amount of production and disposal materials involved in your stand build and displays in order to reduce/ eliminate waste. If you can’t REDUCE it, then when you’re done, can it be RE-USED? As a final option, can it be RECYCLED?
Please click here for some best practice advice for exhibiting more sustainably.
In addition, click here for our Sustainability & Waste Policy and advice.
Tool Kit / Hygiene Box
Exhibitors are recommended to bring an ‘exhibition’ tool kit onsite. We suggest that it includes velcro, double-sided tape, scissors, malleable wire, string etc., all of which may help you with dressing your stand. Also include stationery such as coloured pens, writing pad, paper clips, and stapler etc. for use throughout the exhibition. Don’t forget to bring rubbish sacks and/ or cleaning cloths with you to help keep the stand tidy. You may also consider hygiene items such as anti-bacterial spray / wipes, disposable gloves etc, particularly if you are sampling on the stand.
PLEASE NOTE: Trolleys are NOT available to hire onsite so we would recommend bringing your own.
Travel to RAI Amsterdam
Bus
Bus 62 will take you from Amstel Station to Europaplein which is a 5-minute walk to RAI Amsterdam.
Metro / Trams
Metro 52 will take you from Amsterdam Central Station to the RAI (via the Europaplein station) in 8 minutes. Europaplein is directly in front of the RAI complex. You can also take tram 4 and get off at Europaplein. When leaving the station please follow signs for the RAI.
Metro 51 will take you from Amstel Station to Amsterdam RAI station in 7 minutes. When leaving the station please follow signs for Amstelpark/RAI.
Metro 50 operates the route between Amsterdam Sloterdijk and Gein, and also stops at the Amsterdam RAI station.
Please click here to plan your route.
Train
The Amsterdam RAI railway station is located just a 3-minute walk from the complex.
Plane
Amsterdam Airport Schiphol is located a mere 15 minutes from RAI Amsterdam whether you travel by car, train, taxi or bus. Schniphol Airport website provides information including up-to-the-minute flight information, connecting transport facilities to RAI Amsterdam and business facilities.
Taxis
Every taxi company can bring you to RAI Amsterdam and will drop you of as close as possible to the entrance of the event. For logistical reasons, the RAI only allow TCA taxis on the premises to pick up visitors. At some events the TCA taxis are already waiting at the entrance of the event. If there are no taxis waiting, the RAI reception desk in Entrance D can call one for you.
Vehicle Entrance
Larger vehicles above 2.7m height (trucks, lorries and some vans) for hall 8 will have access to P5B loading bay. See information under Delivery of Goods – Vehicle Access for details on where to unload depending on your vehicle size. There are two loading doors into Hall 8, the sizes of these doors are as follows:
Vehicle Loading Door 8.3 – 7.25m H x 5.8m W
Vehicle Loading Door 8.6 – 7.25m H x 5.8m W
Please work closely with the traffic marshalling team who are there to help you.
Pedestrian access, for hand and trolley deliveries, can also be via P1/2/3/4 to Hall 8
Click here to download a copy of the RAI Amsterdam floorplan below.
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