Hotelbuddy
Stand: B72
- Guest experience
- Check-in technology
- In-room technology
- Content technology
- Self-service technology
- Information Technology & Software Solutions
- Technology
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Reduce front desk workload and elevate your guests' experience with HotelBuddy, a modern self-service app that enables guests to check in online, use mobile keys to open doors, order services, chat with front desk staff, cast Netflix and other content from their phones to hotel TV, pay, and check out. It is fully cloud-based, intuitive, and does not require downloading any apps.
Hotelbuddy features a 2-way integration with the hotel PMS and gets and sends real-time data from and to the PMS reducing front desk manual workload, eliminating long queues at peak hours, improving the speed and quality of customer service, and increasing revenue from room upsells and extra services.
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Guests can fill in their personal data, order extra services, upgrade their room, and pay. -
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Guests can check in on their mobile devices using a QR code displayed at the reception area. By simply scanning the QR code, guests are connected to the mobile check-in platform. -
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A web-based guest app that works in any browser and requires no app downloads. -
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Guests can upgrade their room and book extra services browsing the Digital Room Directory -
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Guests can open their room door, corridor doors, spa and gym entrances, parking gates & more from their mobile devices. -
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Guests can cast Netflix, Youtube, Spotify, & more from their devices to their room TV without additional pairing or logins. -
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Guests can chat with the Reception desk to get prompt assistance and answers to all their questions. -
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Get more 5-star reviews and publish them automatically to Tripadvisor for social proof
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