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02 mrt 2023

Fletcher Hotels partners with Shiji to enhance guest experience with cloud-based property management system

Shiji Deutchland GmbH Stand: D84
Fletcher Hotels partners with Shiji to enhance guest experience with cloud-based property management system
Fletcher Hotels has signed to implement Shiji Enterprise Platform PMS solution in over 100 of its properties to provide an exceptional guest experience.

Berlin, Germany. March 2, 2023 – Fletcher Hotels, the independent Dutch hotel chain with 110 properties, is partnering with global hospitality technology innovator Shiji to bring advanced cloud-based property management solutions to its hotels. Shiji Enterprise Platform PMS solution will enable Fletcher Hotels to streamline operations and improve efficiency while enhancing the overall guest experience.

The partnership with Shiji Group aligns with Fletcher Hotels' commitment to enhancing the guests’ stay through innovative technology solutions. By implementing Shiji Enterprise Platform across their properties, the platform was built to cater for multi-property groups and chains.

With over 1,200 API endpoints, Shiji Enterprise Platform offers an 'API-everything' approach that makes data easily accessible for integrations, custom applications, and full customization to meet each customer's specific needs. This enterprise-focused approach enables easy configuration from a global, regional, or brand level, with updates distributed across the estate based on a centralized set of standards. The solution also allows for guest personalization by managing unique global guest profiles across an entire hotel portfolio thanks to an AI-based match-and-merge technology, providing customers with cleaner guest profiles and hotel staff with more accurate preference data.

"We are excited to be partnering with Shiji and implementing Shiji Enterprise Platform across our properties,"said Pauline Kaptein, Digital Director at Fletcher Hotels. "We strongly believe that this solution will help us improve our operations and provide an even better experience for our guests."

"We are proud to be partnering with Fletcher Hotels, a leading hotel chain committed to delivering exceptional guest experiences," said Wolfgang Emperger, Senior Vice President for Europe, Africa, and the UK at Shiji. "We look forward to working with Fletcher Hotels and delivering innovative technology solutions that exceed their expectations."


About Shiji

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries. Shiji's product suite includes hospitality technology platforms, hotel management solutions, food and beverage and retail systems, payment gateways, data management, online distribution, and more. Founded in 1998, Shiji has over5,000 employees in 80+ subsidiaries and brands in over 23 countries, serving more than 91,000 hotels internationally, 200,000 restaurants, and 600,000 retail outlets.

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About Fletcher Hotels

A long-standing Dutch company, Fletcher Hotels is the largest hotel chain in the Netherlands, with 110 hotels. The properties are all unique and situated in the most attractive locations in the Netherlands. Fletcher’s hotels are located particularly in forests, on the coast and near nature reserves or amusement parks. As well as accommodation,the hotels provide various facilities such as fully equipped wellness resorts,football pitches, bowling alleys and tennis courts and a range of modern restaurant concepts including De Kromme Dissel, which was awarded a Michelin star in 2021 for the 50th year in succession.

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