Jos Kuilboer started at Heineken in 2009. After a variety of different roles in production, continuous improvement and logistics he is since 2019 in charge for the Horeca Services organisation for the Dutch market. This includes technical services, wholesale and tank beer logistics, events services and interior design. During Covid he worked on improving the cost base by simplifying and streamlining the organisation, strategic realignment of the services departments through insourcing, improving the customer journey by launched an innovative and futureproof concept for city logistics.