2022 Seminar Programme

In this session we'll explore the big picture across Benelux's hotel industry. The last two years have been unprecedented, but how do we move forward? And where to we go from here? Join us to discuss ...

Sustainability in 2022 is about a whole lot more than how often you wash your towels. The modern, socially responsible hotel needs to look at its relationships with the environment, with its staff, wi ...

How can we cater for our employees' unique human needs, bringing out their best work and cultivating a happy, productive business? Our expert panel discuss everything from finding the top talent to re ...

Mental health continues to be a major issue across the hospitality industry. Long hours and high-pressure working environments, along with an increasingly over-stimulated and over-exposed workforce ca ...

In today's world, consumers are seeking more than just 'experience'. They crave something authentic. Providing your guests with a meaningful stay, presents you with an unmissable opportunity to stand ...

Collecting information from your guests is no longer enough, it's how you translate that information that counts! Join our expert panel as they discuss how hotel businesses of all sizes can manage cus ...

Technology is revolutionising the hospitality industry, but how do you find the right balance between high-tech and high-touch? Join our expert panel to unpick how our sector is embracing new digital ...

The days branding is limited to a logo and a set of colors are far gone. Your brand is who you are, how you behave and how you talk to your audience and it should be the starting point of your hotel i ...

The COVID-19 crisis has caused consumers everywhere to change their behaviors, rapidly. Behavioral science tells us that identifying consumers' new beliefs, habits, and 'peak moments' is central to ad ...

Join trend forecaster Vincent van Dijk for a trend tour, featuring the most important hotel trends of the moment. From technological innovations to special sustainable gadgets that should not be missi ...

A positive brand image can undoubtedly influence a consumer's decision to stay at your hotel, which is why online reputation management is essential to protecting and building your brand in 2022 and b ...

(Members Club only) Brand new for 2022, the Hotel Investment Programme has been designed for those involved in buying, selling and managing hotel properties. Key stakeholders including hotel owners, i ...

"The only real mistake is the one from which we learn nothing." During this informal session, we will raise a glass to the mistakes in our careers. We will listen, laugh and most importantly, learn. M ...

Join Ingrid van der Veen, Designer and Owner of Ingrid van der Veen Interior Design as she imparts years of experience on how best to re-design your hotel's interiors. From welcoming to intimidating o ...

HotelloTOP is the European networking platform for students & alumni of International Hotel Management Schools, and decision makers in the hospitality industry. Via live events, in an informal atmosph ...

(Invite Only) The NXT GM Challenge is a hospitality challenge with an impressive prize. The winner, a fourth year or recently graduated Hotello, will become General Manager of a hotel for one year (fo ...